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Privacy Policy

This privacy policy (statement) covers website that operated by Maplelink Pte Ltd including www.oliveshop.com.sg. Because Maplelink Pte Ltd wants to demonstrate its commitment to our users’ privacy, we have agreed to disclose our information practices.

 

  1. What personally identifiable information Maplelink Pte Ltd collects.
  2. What personally identifiable information third parties collect  through the Maplelink Pte Ltd website.
  3. What organization collects the information.
  4. How Maplelink Pte Ltd uses the information.
  5. With whom Maplelink Pte Ltd may share user information.
  6. What choices are available to users regarding collection, use and distribution of the information.
  7. What types of security procedures are in place to protect the loss, misuse or alteration of information under Maplelink Pte Ltd control.
  8. How users can correct any inaccuracies in the information.

 

If users have questions or concerns regarding this privacy policy, they should first contact us.

 

 

Information Collection and Use

Information Collection

 

Maplelink Pte Ltd is the sole owner of the information collected on any website that is  operated by Maplelink Pte Ltd. Maplelink Pte Ltd collects information from our users at several different points on our Web sites.

 

Registration

 

In order to use one of the above Web sites, a user may first complete a registration form. During registration a user is required to] give[s] contact information (such as name and email address). We use this information to contact the user about services on our site for which he has expressed interest. It is optional for the user to provide demographic information (such as income level and gender), and unique identifiers (such as, username and password), but encouraged so we can provide a more personalized experience on our site.

 

Maplelink Pte Ltd Order

 

We request information from the user on our order or registration form. A user must provide contact information (such as name, email, and shipping address) and we DO NOT STORE financial information (such as credit card number, expiration date). This information is securely handled by reputable payment gateway service vendor(e.g. Paypal) and used for billing purposes and to fill customer’s orders.

 

Information Use

 

Cookies

 

A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

 

Maplelink Pte Ltd Log Files

 

Similar to most of standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. We use our in-house tracking utility that uses log files to analyze user movement.

 

Communications from the Site

 

Special Offers and Updates

We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. You can change the option in your account.

 

Maplelink Pte Ltd Newsletter

 

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications.

 

Maplelink Pte Ltd Service Announcements


On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

 

Maplelink Pte Ltd Customer Service

 

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.

 

Sharing

 

Maplelink Pte Ltd Legal Disclaimer

 

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

 

We DO NOT Share Personal Information with Third Parties

 

Third Party Intermediaries

 

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

 

Maplelink Pte Ltd Service Providers

 

We may from time to time partner with other third parties to provide specific services. When the user signs up for these particular services, we may share names, or other contact information that is necessary for the third party to provide these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.

 

Business Transitions

 

In the event Maplelink Pte Ltd goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred. Users will be notified via email & prominent notice on our Web site for 30 days prior to a change of ownership or control of their personal information. If as a result of the business transition, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.

 

 

 

Links

 

This Web site contains links to other sites. Please be aware that Maplelink Pte Ltd , is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

 

 

 

Order History

 

In order for this Web site to enhance its ability to tailor the site to a user’s preference, we combine information about the purchasing habits of users with similar information from our partners to create a personalized user profile.

 

 

 

Correcting/Updating/Deleting/Deactivating Personal Information

 

If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can be done by the user logging in to his/her personal members area.

 

Notification of Changes

 

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

 

If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.